Kitchen and dining
Cookware, utensils, storage containers, tableware, glassware and small kitchen accessories for everyday household use.
Registered in England and Wales
Household goods, clothing and accessories, sold online.
JJA Commerce Ltd is a private limited company selling everyday home and wardrobe items to customers across the United Kingdom, through our own website and through third-party e-commerce marketplaces.
We are a small operation. What we stock, how an order is paid for, when it ships and how to send it back are all set out on this page, in plain terms, before you buy.
Free UK delivery over £40
14 days to change your mind
Secure card payment
Registered officeFieldings, Briar Avenue, Chichester, PO20 8PX, United Kingdom
Nature of business (SIC)47910 — Retail sale via mail order houses or via the Internet
Incorporated24 August 2025 · company number 16669302
RegisterCompanies House, England and Wales
What we sell
Six ranges, all of them general consumer goods. We do not sell food, medicines, alcohol, tobacco, weapons, or anything else that needs a licence to supply.
Home textiles
Bedding, towels, throws, cushion covers and curtains. Sizes and fibre composition are stated on each product page.
Storage and organisation
Boxes, baskets, hangers, drawer dividers, laundry bags and similar items for tidying wardrobes, kitchens and bathrooms.
Cleaning and household basics
Non-hazardous cleaning tools and accessories — brushes, cloths, mops, bins, ironing and drying aids.
Clothing
Casual everyday clothing for adults: tops, knitwear, outerwear and basics. Each listing carries a size chart and care instructions.
Accessories
Bags, belts, scarves, hats, gloves and costume jewellery. Materials and dimensions are listed for every item.
Stock changes. If an item is unavailable after you order it, we cancel that line and refund it in full — we do not substitute a different product without asking you first.
How ordering works
The same four steps apply whether you order from our own website or from a marketplace listing.
- 1
Choose your items
Add products to the basket. The price shown is the price you pay; delivery is added at checkout.
- 2
Check the order
Before you pay you see the full total, the delivery address and the delivery option. Nothing is charged until you confirm.
- 3
Pay
Payment is taken through our payment provider the moment you confirm, and you get an order confirmation by email.
- 4
Dispatch
We pack the parcel and hand it to the carrier, then email the dispatch note and tracking reference where there is one.
Payment
We accept the debit cards, credit cards and digital wallets supported by our payment provider. All prices are in pounds sterling.
- Card details are entered on the payment provider's secure page. JJA Commerce Ltd never sees or stores your full card number.
- The provider is PCI DSS compliant and applies strong customer authentication where your bank requires it.
- Payment is taken when the order is placed. If we cancel a line, that amount goes back to the original card.
- We do not sell subscriptions and we do not store cards for repeat billing.
- The company is not currently registered for VAT, so no VAT is added to the prices shown.
Prices and confirmation
- Prices on the site are the prices you pay. There is no order handling fee and no surcharge for paying by card.
- A contract is formed when we send the dispatch email, not when you place the order.
- If a price is obviously wrong, we contact you before dispatch and you can confirm or cancel at the correct price.
- Keep the confirmation email — it is your proof of purchase.
Delivery
We deliver to addresses in the United Kingdom. Orders are dispatched on working days; anything placed at a weekend or on a bank holiday is processed the next working day.
| Option | Time | Charge |
|---|---|---|
| Standard UK delivery | 3 to 5 working days | £3.95 |
| Tracked UK delivery | 1 to 2 working days | £5.95 |
| Standard delivery on orders over £40 | 3 to 5 working days | Free |
- Dispatch time is counted from the working day after payment clears.
- If we cannot dispatch within 30 days of the order, you may cancel and we refund in full.
- If a parcel arrives damaged, tell us within 48 hours and keep the packaging — it helps us claim against the carrier.
- We are responsible for the goods until they are delivered to the address you gave us.
Returns, cancellation and faults
Changed your mind — 14 days
Under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 you can cancel an online order for any reason within 14 days of receiving it.
- Tell us within those 14 days, by email or using the cancellation form in our terms.
- Send the goods back within 14 days of telling us.
- We refund the price and the standard outbound delivery charge within 14 days of getting the goods back, to the card you paid with.
- Return postage on a change-of-mind return is paid by you. We pay it when the item is faulty or we sent the wrong thing.
- Goods should be unused and complete. We may reduce the refund if handling beyond what a shop would allow has reduced their value.
Cancellation rights do not apply to sealed hygiene items once opened, or to goods made or personalised to your specification.
Faulty or not as described
Your rights under the Consumer Rights Act 2015 sit on top of the 14-day cancellation right and are not affected by it.
- Goods must match the description, be of satisfactory quality and be fit for purpose.
- Within 30 days of delivery you can reject faulty goods and ask for a full refund.
- After 30 days and up to six months we will repair or replace; if that is not possible, you get a refund.
- We pay return postage on faulty goods and never charge a restocking fee.
How to start a return
Email jjacommerce93@outlook.fr with your order number and what you would like to do. We reply within one working day with the return address and instructions.
Company details
Everything below can be checked against the public register at Companies House.
| Registered name | JJA Commerce Ltd |
|---|---|
| Company number | 16669302 |
| Company type | Private limited company |
| Status | Active |
| Incorporated on | 24 August 2025 |
| Registered in | England and Wales |
| Registered office | Fieldings, Briar Avenue, Chichester, United Kingdom, PO20 8PX |
| Nature of business (SIC) | 47910 — Retail sale via mail order houses or via the Internet |
|---|---|
| Described activity | Online retail sale of household goods, clothing and accessories through e-commerce platforms and websites |
| Accounting reference date | 31 August |
| First accounts to | 31 August 2026 |
| Register entry | Public, searchable at Companies House |
| VAT | Not currently registered for VAT |
| Selling channels | Own website and third-party e-commerce marketplaces |
Questions we get asked
Is JJA Commerce a real registered business?
Yes. JJA Commerce Ltd is a private limited company registered at Companies House under number 16669302, incorporated on 24 August 2025, with its registered office at Fieldings, Briar Avenue, Chichester, PO20 8PX. You can look the record up yourself on the Companies House register.
Where do you deliver?
Addresses in the United Kingdom. We do not currently ship outside the UK. If that changes, the delivery section on this page will say so.
How do I pay, and is it secure?
By card or supported wallet, through our payment provider's secure page. Your card number is never handled or stored by us. Where your bank asks for extra authentication, you complete it in your banking app.
When is my card charged?
When you confirm the order. If we cannot supply something, that line is cancelled and refunded to the same card — usually within a few working days, depending on your bank.
Can I change or cancel an order after placing it?
Email us as soon as you can. If the parcel has not gone to the carrier we will amend or cancel it. If it has already been dispatched, use the 14-day cancellation right described in the returns section.
What if my parcel does not arrive?
Tell us and we will chase the carrier. If the parcel is confirmed lost, we send a replacement or refund you in full. You do not have to deal with the carrier yourself — our contract is with you.
Do you sell to businesses?
Our terms are written for consumers. Business buyers are welcome to get in touch by email, but statutory consumer rights such as the 14-day cancellation right do not apply to business purchases.
What do you do with my personal data?
We use your name, address, email and order details to fulfil the order, handle returns and meet our accounting obligations. We do not sell personal data. The privacy notice linked in the footer sets out how long we keep it and what rights you have under UK GDPR.
Contact
Email is the fastest way to reach us, especially for anything about an existing order — put the order number in the subject line.
- Telephone
- +44 7473 968014
- Hours
- Monday to Friday, 9am–5pm (UK time)
- Reply time
- Within one working day
- Registered office
- Fieldings, Briar Avenue,
Chichester PO20 8PX, United Kingdom
The registered office is an administrative address for correspondence. It is not a shop or a collection point, and returns should only be sent to the address we give you when you start a return.